The Heroics Tax
When performance depends on a few exceptional people, the organization pays for it in fragility, delay, and leadership capacity.
Read field note
Insights
Field notes for leaders building organizations that can endure growth, change, and complexity.
Cornerstone essays
When performance depends on a few exceptional people, the organization pays for it in fragility, delay, and leadership capacity.
Read field note
Growth does not create every weakness. It reveals the systems, decisions, and accountabilities that were never designed for scale.
Read field note
Sustained accountability is built through clear ownership, visible measures, decision rights, and a consistent management rhythm.
Read field note
Start with the situation
Begin a conversation about the conditions in front of your organization.